If your application is plagued with bugs then there is nothing worse than this and if there are quite a few issues then the situation is out of hands. Bugs are generally part of the software development process but they need to be dealt on time and should be fixed instantly else they can cause havoc for the business. Most of the testers note the bugs and issues on sticky notes or communicate them to developers through excel sheets and completely rule out the concept of defect tracking tools due to which discrepancy is created in the later stage as nothing is communicated through a properly documented channel.
Your clients won’t compromise on quality at any point and you need to consider all those measures which promise to deliver a higher quality product. Competition in the tech world is already skyrocketing and no one can afford to slip any sort of issue. Bugs and issues would have a long-term effect on your business, they not only disturb the bottom-line but also the reputation of your firm would suffer. If you are reporting or managing defects through the traditional way then this is definitely your call to look up for defect tracking tools. These tools keep a proper record of issues and make it easy for the testing team to track the progress.
Steps involved in bug tracking tool:
Bug Detection: Bugs are detected by the testers during the testing phase. An end-user may also identify the bugs and report them.
Reporting: Once the bug is identified, it is logged into the system with time and details.
Bug Fixing: Bugs are communicated to the developers and they apply different techniques and approaches to fix them.
Software Retesting: Software is tested again so that quality can be ensured and they can verify the changes.
Data Capturing: All the information related to the bug is recorded in the bug report so that similar issues can be avoided in the future.
Importance of Defect Tracking Tools for a Testing Organization
Ensures Quality of Product
A defect tracking tool ensures that the issue is detected and fixed in the given time. It provides complete support to get rid of the issue as duties and tasks are regulated for each member and this is a crucial aspect when you deal with a large project.
In-depth bug analysis can be performed with this tool which helps to define the testing route of the project and timely measures can be taken to deliver a quality project while staying within the budget and meeting the deadline.
Improves Customer Satisfaction
The primary reason for which businesses tend to use this tool is that it helps to deliver a quality product. As bugs can be identified and fixed right on time so it means that you have a product as per the client’s expectations which meets all the requirements.
Everyone related to the project, be it developers, testers or project managers can share comments or feedback about the issues identified and put forward suggestions too. If customers are also involved in the final testing phase then they can share their feedback or record issues using this tool too.
Lowers Development Cost
This tool ensures that the bugs are fixed in the right order as per their urgency and severity. The development team always starts with high-priority bugs as these issues may cause a ripple effect and would affect other parts of the program too. When high priority issues are dealt with in the initial phase then the success rate of the project increases exponentially. With an issue tracking tool, it becomes easy to identify the pattern due to which bug can be identified quickly and can be fixed too in the given time. It also serves as a future reference as complete bug details are stored in it and developers can look into it to avoid unnecessary delays in the bug fixing.
Defect tracking tools are essential at this point as they can help businesses design and customize applications while meeting the quality standards. A single interface that helps with multiple features and meets most of the testing requirements. It not only improves collaboration but also gives a clear overview of the bug cycle.